Privacy Policy

Privacy Policy - Soil Food LLC

​

This Privacy Policy ("Policy") describes how Soil Food ("Provider," "we," or "us") collects, uses, discloses, and protects the personal information of our clients ("Clients" or "you") in relation to the lawn care services we provide. By engaging our services, you consent to the practices outlined in this Policy.

​

1. Information Collection: a. We may collect personal information, such as your name, contact details, address, and payment information when you engage our services or communicate with us. b. We may also collect non-personal information, such as IP addresses, device information, and browsing history, to improve our services and website.

2. Use of Information: a. We use personal information to provide and manage the requested lawn care services, including scheduling, billing, and communication. b. We may use non-personal information for analytics, marketing, and improving our services and website.

3. Information Sharing: a. We do not sell, rent, or trade your personal information to third parties for their marketing purposes. b. We may share personal information with trusted third-party service providers who assist us in delivering our services (e.g., payment processors, scheduling platforms) but only to the extent necessary. c. We may disclose personal information if required by law, to protect our rights, or in response to a legal process.

4. Data Security: a. We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. b. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention: a. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

6. Your Rights: a. You have the right to access, update, and correct your personal information held by us. Please contact us to exercise these rights. b. You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our communications.

7. Children's Privacy: a. Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove the information promptly.

8. Changes to this Policy: a. We reserve the right to update or modify this Policy at any time. We will notify you of any significant changes by posting the updated Policy on our website or through other means.

9. Contact Us: If you have any questions, concerns, or requests regarding this Policy or the privacy of your personal information, please contact us using the information provided below:

​

 

Soil Food | contact@soilfoodie.com | 803-487-4242

By engaging our lawn care services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

 

Last updated: July 14, 2023